This Body offers mediation services, not assessment services.

Quality Policy

TAMIB, as an entity for the autonomous solution of conflicts at work, aims to be able to offer workers and companies a transparent and impartial system through conciliation, mediation and arbitration, which is adopted by both parties as the standard procedure for the solution of their disagreements.

To achieve a continuing improvement in the quality of services to our users, we have committed ourselves to comply with the requisites that the effectiveness of the ISO 9001:2000 Regulation lays down, a mark of reference for the establishment and revision of the objectives of quality established by our organisation and for which purpose it has the commitment of the entire staff who are familiar with and understand the implementation of the system of quality for the better development of their work and provision of the best service to our users.

TAMIB commits itself to the continuing revision of the system, providing solutions to any possible deviations detected that may affect it, as well as the fulfilment of all the legal and regulatory requirements applicable to the organisation.

The task of all TAMIB members is to defend the purpose for which it was created, through the analysis and improvement of its objectives, constantly evaluating ourselves in our performance and thereby achieving the full satisfaction of the user.

The Management

 

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